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What to Expect from Your Care at GAIN

We’ve designed every step of your experience at GAIN to be clear, compassionate, and centered around you. Whether you’re dealing with long COVID, food allergies, vaccine injury, or another complex immune condition, our hybrid model of in-person and telehealth care meets you where you are — and helps you get where you want to be.

From First Click to Follow-Up — Here’s How It Works

We’ve removed the confusion and red tape from specialty care. Whether you see Dr. Jones in person or virtually, our process is designed to give you clarity, support, and a care plan that truly fits your needs.

You're 5 steps away from restoring your health:

Book a Consultation

Choose a time that works for you — no referral needed. During booking, you’ll select whether you prefer a telehealth or in-person appointment, based on availability and location.

Tell Us Your Story

After booking, you’ll receive a secure intake form where you can share your full medical history, current symptoms, and goals. This helps Dr. Jones prepare for your visit in advance.

Meet with Dr. Jones

Your appointment — whether online or in person — is a focused, 60-minute conversation designed to understand your story, validate your experience, and begin building a path forward.

Personalized Treatment Plan

After your visit, you’ll receive a custom care plan based on your condition, preferences, and the latest research. This may include testing, nutrition, medication, supplements, or lifestyle strategies.

Ongoing Support

Ongoing support and follow-up packages are available for patients who want continued guidance or plan adjustments over time. You can choose what level of support fits best.

Simple, Transparent Pricing — No Insurance Barriers

GAIN operates outside of insurance so we can focus on what matters most: your care. Our cash-pay model allows for longer visits, more personalized treatment, and fewer limitations.

We’ll always be upfront about costs — and we can provide an itemized receipt (superbill) after your visit for out-of-network insurance reimbursement, if applicable.

Patient and clinician shaking hands in a bright office—signaling trusted, collaborative care at Global Allergy Immune Network in Murray, UT.
Professional team walking through a bright clinic corridor, reflecting collaborative, patient-first care at Global Allergy Immune Network in Murray, UT.

Flexible, Expert Care — In Person or Online

GAIN operates outside of insurance so we can focus on what matters most: your care. Our cash-pay model allows for longer visits, more personalized treatment, and fewer limitations.

We’ll always be upfront about costs — and we can provide an itemized receipt (superbill) after your visit for out-of-network insurance reimbursement, if applicable.

Frequently Asked Questions

Here are some common questions about our telehealth services and how we operate.

Do I need a referral?

No referral is required. You can schedule directly through our website.

Can I use insurance?

We are a cash-pay clinic. We do not bill insurance, but we can provide an itemized receipt for out-of-network reimbursement.

How long are appointments?

Initial consultations typically last about 60 minutes. Follow-up appointments may vary in length based on your specific needs. We ensure that you have ample time to discuss your concerns.

Do you offer care outside the U.S.?

Yes, GAIN is a global telehealth clinic. We serve patients internationally, subject to local regulations. Our goal is to make our services accessible to those in need, regardless of location.

What conditions do you treat?

We specialize in a variety of conditions, including food allergies, long COVID, MCAS, POTS, and vaccine injuries. For a comprehensive list of conditions we treat, please visit our Conditions We Treat page. We are dedicated to addressing your unique health challenges.

You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard
You deserve to be heard

Your Healing Journey Starts Here

Book your consultation with Dr. Doug Jones and discover the relief you deserve today.

Happy couple on the couch looking at a laptop, reflecting convenient scheduling and patient support at Global Allergy Immune Network in Murray, UT.