Real Patient Stories

"Dr Jones is the best!

I have had 4/6 kids be treated by him and he has changed the game for each one of them.

He combines his vast knowledge and gift to understand pharmacy with his relatable bedside manner.

There’s very few providers that have the passion for what they do, he’s a diamond in the rough.

You feel safe and looked after in his office. His staff and assistants are always thorough, supportive, and there’s the best feel to his office!"

Heidi M.

As a working mother of 5, I just assumed I was exhausted from that. I was sleeping at night, but never really felt refreshed.

But finally after feeling like I could fall asleep at a stop light one day I realized that this exhaustion was not normal so I went to my primary care doctor.

My doctor checked labs and couldn’t really find any reason for the exhaustion and just encouraged me to eat healthy, exercise, and start on some vitamins.

But after another month of not feeling any better, I scheduled an appointment with Dr Jones.

He explained to me what happens with COVID, and how he thought we should go about treating it.

I was skeptical at first, but with not having any other options available, I started with the treatment he recommended.

After about 2 weeks I started feeling different, and after a month I really started feeling like my old self.

I was able to exercise, keep up with my kids, and focus on work again. I am so very grateful for Dr Jones and his desire to help his patient’s quality of life.

Thanks Dr Jones!

T.J.

I just wanted to say that about 6 months ago I was not doing well. I had a referral to go Dr Jones in Utah. Over the last 6 moths Dr Jones had been by my side and is a caring, doctor. I am still really tired but feel a lot better then I have in the last few years. His receptionist has been so amazing just listening to me and getting Dr Jones the stuff he needs. I can't thank her and Dr Jones enough for helping me through my illness.

Catherine Russell

"I can't even begin to express how grateful I am for Dr. Jones. My 9 year old daughter has been a patient of Dr. Jones for almost 2 years now, and the level of care she receives is incredible.

As a chronically ill child, she had severe anxiety surrounding doctors visits... Until she met her "bestie" aka "Dr.Doug".

My daughter no longer hides her skin under layers of clothes, is comfortable wearing skirts and shorts, and no longer screams in pain due to her severe eczema.

She no longer has to sit on a bench at recess due to her severe asthma.

She is able to run, and play, and LAUGH (a huge asthma trigger for her), without needing a nebulizer treatment.

Dr. Jones not only helped control her symptoms, he gave her her confidence back.

Thank you, Dr. Jones for giving Beatrice a new lease on life."

E.L.

"I feel truly fortunate to be under the care of Dr. Jones. Living with hereditary angioedema, a rare and complex disease, can often feel overwhelming—especially when many physicians lack the knowledge or experience to properly address it. Dr. Jones is the complete opposite. He listens with compassion, validates every concern, and treats his patients with dignity and respect.What sets Dr. Jones apart is not only his kindness but also his extraordinary expertise. He is recognized worldwide as a leader in rare diseases and allergies, and his groundbreaking work has brought real hope and solutions to patients who previously had none. Despite his international reputation, he remains deeply committed to each individual, taking the time to understand the whole person and striving tirelessly to improve every aspect of their health and quality of life.For anyone facing a rare condition or severe allergies, I cannot recommend Dr. Jones highly enough. He is both an exceptional physician and a true advocate for his patients. His care has been life-changing for me."

—Anonymous

I took my son to see Dr. Jones after being dismissed by 2 other providers.

My son has experienced pain and difficulty swallowing for over a year, and was getting progressively worse.

His pediatrician ran labs which came back normal, so he told us to see an allergist.

After allergy testing, we were told that his labs "weren't consistent" with food allergy, although his wheat IgE was high.

I took him to Dr. Jones and FINALLY felt heard. Dr. Jones took the time to hear our concerns and took Jude's complaints and symptoms seriously. He gave us a treatment plan and a referral to have additional procedures done to get him the best treatment possible.

Jude has been able to eat without pain or choking for about a month now, and actually enjoys eating for the first time in a very long time. We greatly appreciate the care and compassion we have received from Dr. Jones.

N.L.

I feel so fortunate to have Dr. Jones as my doctor. Living with hereditary angioedema, an incredibly rare disease, can often feel isolating especially when so many doctors dismiss or minimize symptoms. Dr. Jones is the exact opposite. He never brushes off concerns or suggests that something is "just in your head." Instead, he listens with genuine compassion and treats every patient with dignity, kindness, and respect.

What truly sets Dr. Jones apart is his remarkable intellectual curiosity and determination to help his patients. He doesn't stop until he finds solutions that make a real difference. He looks at the whole person, not just the rare disease, and is committed to keeping every aspect of his patients' health in balance.

For anyone with a rare condition, I cannot recommend Dr. Jones enough. He is not only an exceptional physician but also a true advocate and ally for his patients. This doctor has truly changed my life for the better.

Paula Meyer