Who We Are
This website is owned and operated by My Immune Network, an international telehealth clinic based in the United States and Australia. We provide services and information to users worldwide, including those in the EU.
If you have any questions about this policy or your data, you can contact us at:
Email: gain@myimmunenetwork.com
What Data We Collect
We may collect the following types of personal data when you visit or interact with our site:
Full name
Email address
Phone number
Country or IP-based location
Messages you send via contact forms
Information collected through cookies and analytics tools (e.g., browsing behavior)
Why We Collect Your Data
We process your personal data for the following purposes:
To respond to your inquiries
To book or manage appointments
To send marketing communications or newsletters (with your consent)
To analyze site usage and improve our website and services
Legal Basis for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:
Consent – for marketing emails, cookie tracking, and analytics
Legitimate interest – for improving our services and responding to inquiries
Performance of a contract – when managing appointments or services you request
Data Sharing and Third Parties
We may share your data with third-party service providers solely for the purposes outlined above. These include:
Analytics providers (e.g., Google Analytics)
CRM and marketing platforms (e.g., GoHighLevel)
Advertising tools (e.g., Meta Pixel)
Automation services (e.g., Zapier)
All third parties are required to handle your data in compliance with GDPR and other applicable privacy regulations.
International Data Transfers
Since we are based in the United States, your data may be processed or stored outside the EU/EEA. When this occurs, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected under GDPR.
How We Protect Your Data
We take security seriously and use the following measures to protect your information:
SSL encryption (HTTPS)
Secure data hosting via Webflow
Access controls to restrict unauthorized data access
Use of secure, GDPR-compliant third-party tools
Your Data Rights (for EU/EEA Users)
If you are located in the European Union or EEA, you have the following rights under GDPR:
Right to access – you can request a copy of your personal data
Right to rectification – request correction of inaccurate data
Right to erasure – ask us to delete your personal data
Right to restrict processing – limit how we use your data
Right to data portability – receive your data in a structured, machine-readable format
Right to object – to data processing based on legitimate interests or for marketing purposes
Right to withdraw consent – at any time, where processing is based on consent
To exercise any of these rights, please contact us at: gain@myimmunenetwork.com
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law. Marketing data is kept until you unsubscribe or withdraw consent.
Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy occasionally. When we do, we will post the updated version on this page with a revised “Last updated” date. We encourage you to check this page regularly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: gain@myimmunenetwork.com
Your Healing Journey Starts Here
Book your consultation with Dr. Doug Jones and discover the relief you deserve today.
.png)